Driving the development of Naberise, a local-based social media and super app, by leading cross-functional teams and overseeing the entire project lifecycle. Managing the JIRA board, prioritizing tasks, and ensuring efficient sprint execution. Collaborating closely with developers to refine technical solutions while conducting API testing with Postman and performing UAT. Leading panel enhancements and optimizing workflows to improve system efficiency. Acting as the key liaison between business and technical teams, ensuring strategic alignment and seamless execution.

Task-Based Gamification: Designed and implemented gamification features to boost customer engagement, managed promo distributions, developed story features, and resolved login and payment-related issues on dashboards. Inactive Promo Solutions: Expanded the target audience to all customers, improving promo distribution efficiency and ensuring seamless payment experiences. Story Features Development: Developed and managed story functionalities within the Vodafone Yanımda app, integrating solutions for user engagement and dynamic content display. Promo Distribution Strategies: Worked on customer acquisition by developing and refining promotional strategies, streamlining processes for better targeting and distribution using CRM tools. Payment Infrastructure Enhancements: Troubleshot payment-related issues to ensure smooth transactions, improving system reliability and user satisfaction with enhanced payment flows.

IGA: Worked as a business analyst, CRM consultant, and product owner for SAS CI360 and SAS VIYA, developing test models via Postman and supporting CRM processes. Mars Cinema: Served as CRM consultant and project manager for Mars Cinema's growth strategies, overseeing CRM implementation and supporting project execution. Altınyıldız: Monitored and controlled test processes, supported business processes, and worked with the CRM team to test API integrations and mobile applications. GAIN: Involved in use case preparation, business intelligence leadership, and overseeing the integration of GAIN branches. SAS Global: Led automation testing, ensuring smooth integration and quality assurance processes. Additionally, worked on global solutions and case studies.

Researched support needs, participated in entrepreneurship courses, and provided AWS credit consulting. Secured AWS credits and offered AWS consulting to partner companies, optimizing cloud solutions and infrastructure requirements.

Ability - Auto ML Project: Worked as Data Engineer and Project Manager for Ability, a tool automating machine learning decisions, conducting SQL analysis, and contributing to development using R and Python. Teradata CRM – Migros: Served as Product Owner and ETL Manager, reporting business solutions, segmenting and categorizing customers via SQL, and performing analysis and reporting using SQL. Segmentation in Machine Learning, Fiba Retail: As a Data Engineer, developed customer segmentation ML models in Python for segmentation and churn prediction. Albaraka – Project Manager: Designed a customer experience application, managed Tübitak application processes, prepared demos via Balsamiq, and led presentations for customers and Tübitak. Internship Project - ML Project: Developed a machine learning model to predict house prices using Python.

At Aras Kargo, I manage the technical and functional aspects of end-to-end customer integration projects. My responsibilities include analyzing business requirements, preparing integration documentation, and conducting comprehensive API testing using tools such as Postman and SoapUI. I collaborate with cross-functional teams and external partners to ensure seamless onboarding and stable data flow between systems. I also write and optimize SQL queries for data validation and troubleshooting in Oracle databases, and actively support UAT processes to ensure solution quality before go-live. Additionally, I contribute to the design and documentation of REST and SOAP-based web service integrations, helping to streamline operations and enhance customer experience. This role has strengthened my ability to translate business needs into scalable technical solutions while maintaining high standards in testing, documentation, and cross-team collaboration.

BSc in Computer Engineering Bahçeşehir University – Istanbul, Turkey | Sep 2015 – Jul 2021 During my studies in Computer Engineering, I gained strong technical foundations in software development, databases, and data structures, while also actively engaging in extracurricular and entrepreneurial activities. Alongside my coursework, I co-founded a tech startup where I led a small, multidisciplinary team through the early stages of product development, market research, and pitch presentations. This experience sharpened my leadership, communication, and problem-solving skills in fast-paced, real-world settings. In addition, I served on the executive board of a student club, organizing university-wide events, workshops, and networking opportunities for fellow students. This role enhanced my ability to manage logistics, lead teams, and coordinate with various stakeholders to deliver impactful and well-attended events. My university experience not only equipped me with technical knowledge but also helped me grow as a team-oriented, entrepreneurial, and proactive individual.